About IIMI

Turning Information Into Advantage

You've spent years building up information. We'll make sure it finally works
for you — structured, high-quality, and at a lower cost than in-house.

Smarter, Reliable BPO

24/7/365 Service

The Problem We Solve

Most organizations are sitting on information they can't use — and it's costing them every day.

Records locked in outdated formats. Back-office processes that still require a person to run them. AI initiatives without a foundation to build on.



The cost is real: we've seen it across every stage and every sector. The details differ. The problem is the same: information that should be working for your organization isn't.

We understand that frustration. More than that, we understand what it takes to solve it.

What We Do

We digitize, structure, and outsource the routine.

We free your team to focus on growth with accurate data, scalable BPO, and an AI-ready foundation for the future. 

IIMI Leadership

Leadership


  • Upal Rahman - IIMI Founder, Co-owner, and CEO

    Upal Rahman

    Founder, Co-owner, and CEO

  • Shuvo Rahman - IIMI Co-owner, VP Operations

    Shuvo Rahman

    Co-owner, VP Operations

  • Yvette Arts - IIMI Vice President (Business Development)

    Yvette Arts

    Vice President (Business Development)

4,200+

PEOPLE WORLDWIDE

30

YEARS OPERATING

20

LANGUAGES SUPPORTED


We help organizations worldwide structure, digitize, and outsource routine work while preserving the human judgment behind quality.

We Prioritize Your Data Security

SOC Compliant. HIPAA compliant. ISO 27001. Your data is secure with us.

We are a Top 200 BPO Provider

We operate at 99.9% accuracy, with an average client relationship spans more than 20 years.

Ready to Scale with You

Our 4,200+ dedicated professionals work across four countries, cross-trained and ready to scale with you — without disruption.

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Our People

Every person counts. Every role matters.

Our 4,200+ employees are our greatest asset. Every team member is thoroughly vetted, rigorously trained, and cross-trained across disciplines so we can scale quickly without disruption. We are proud of who works here...and proud of why they stay.

How it Works

Trusted by the world's leading organizations to do the hard work of digitizing your information.

The path to structured, AI-ready operations is simpler than you think.

01

Get in touch

We learn your environment, your challenges, and what success looks like for your organization.

02

We scope and pilot

We define the project together and run a pilot (often at no charge) so you can see the quality before you commit.

03

We get to work

Our team takes full ownership from day one. You get accurate results, on time, with regular updates and no management burden on your end.

Get Started

Your Information Should Be Working for You.

We'll take full ownership and deliver with accuracy. Get in touch to get started.

USA
Client-facing operations and program support.
Sri Lanka / Bangladesh / India
Major delivery hubs for data, BPO, claims, and AI operations.
Singapore
Regional presence for enterprise and cross-border programs.
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Corporate Social Responsibility

4,200+ people show up for our clients every day. Learn how
we show up for them.

Education & Youth Programs
Community Giving
Volunteering