Data Security
Your data is secured –
at every stage
IIMI combines documented security procedures, audited compliance practices, controlled facilities, and trained teams to protect client information across every stage of the workflow.
HIPAA
Audited Practices
Secure Transmission
Recovery Ready
Security Framework
Security is managed in layers, not as a checklist.
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Facility Access Control
Controlled facilities restrict access to authorized personnel only, with monitored entry points and physical security procedures.
Photo ID cards and proximity access
CCTV in production areas
Independent security guards
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Data Protection
Information is protected through encryption, secure transmission methods, password controls, and network security measures.
Password policy, encryption, firewalls
VPN and secured transmission
Split document transmission
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Employee Confidentiality
Every employee follows documented confidentiality standards supported by training, agreements, and compliance oversight.
Employee security pledges
Background checks for new employees
Awareness programs and non-disclosure
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Document Lifecycle Security
Records are governed from intake through destruction using controlled handling procedures and secure retention practices.
Clean desk policy
Restricted portable media and disabled USB
Source document destruction guidelines
Physical & Operational Controls
Controlled facilities create the first layer of trust.
Production environments are controlled through identity, access, surveillance, desk discipline, and restrictions on removable media.
We understand that frustration. More than that, we understand what it takes to solve it.
Photo ID cards and proximity card access
CCTV surveillance in selected production areas
Independent security guards
Clean desk policy
Restricted portable media
Disabled USB ports and floppy drives
Data Protection Controls
Protection follows the information, not just the room.
Policies and technical controls reduce exposure while information moves through production, transmission, storage, and end-of-life handling.
Confidentiality is trained, pledged, and owned.
Confidentiality Pledges
Background Checks
Awareness Programs
Compliance Officer
Disaster Recovery
Parallel facilities keep critical production moving.
IIMI operates parallel facilities in Sri Lanka and Bangladesh. Major projects can be split between separate facilities, and critical production can shift to unaffected locations during adverse events.
Telecommunication breakdown
Multiple telecommunication vendors, each with independent networks and disaster recovery plans.
Power failure
UPS for workstations plus ICO generator back-up power generation.
Complete facility disruption
Backup production to another facility in the same or different country.
Natural disasters
Critical production can shift to unaffected facilities until normal conditions return.
Local holidays
Workload balancing between countries supports continuity.
Document Scanning
Protecting sensitive information is built into every workflow.
Trust markers remain visible across every workflow stage.
Service Ecosystem
Security supports every IIMI service line.
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Document
ScanningSecure intake and digitization.
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DX | Legacy Data
TransformationControlled conversion and cleanup.
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CX / BPO
WorkflowsDisciplined operations for queues.
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AI-Ready
FoundationsValidated data for automation and AI.